Global boost for firm trading from village

Richard Rymill and Gwen Rymill.
Richard Rymill and Gwen Rymill.

A husband and wife are celebrating business success after a huge rise in overseas sales in the past six months.

Boston Spa couple Richard and Gwen Rymill say they are surprised that from a zero base, Smarter Business Processes has earned 50 per cent of its income from export sales.

Richard Rymill, founder of Smarter Business Processes said: “We are currently experiencing growth well beyond our budgets with turnover doubling in the last quarter and triple turnover anticipated this year, we expect to significantly grow our existing team and see Graduate opportunities in the near future which would give us great pleasure.”

Servicing clients such as NHS Highland, Leeds-based Watershed Packaging and local engineering firm Drives and Automation, their client base now extends to several marketing companies around the world, a building company in Ohio, a global specialist recruitment company in Virginia and clients in Geneva, and as far away as Sydney.

Gwen added: “The common theme for all these organisations is that they have maxed out on Excel spreadsheets but needed to plan more collaboratively and develop Smarter Business Processes that remove un-necessary repetitive and mandraulic activities.

“Smarter Business Processes chose Smartsheet as an excellent example of how a Cloud-based technology can resolve real world problems, be rapidly implemented, intuitive, enjoyable to use, and yet be sensibly priced.”

The company, as Smartsheet specialist consultants, helps companies around the world to use the electronic system to improve their processes and collaborate and plan their business activities.

Richard explained that the parent company Rapid Response Marketing Limited (RRM Ltd) has been in existence since 2003 and had been trading as Skillsfinder until rebranding as Smarter Business Processes this month.

It originally focused on project managing events promoting the benefits of Broadband and more recently Cloud solutions, which is how they became interested in US based Smartsheet.

He said they had received help from the UK Trade and Investment.

“From our first tentative oversees enquiry, the UKTI has been of huge support, offering advice on taxation and trading legislation.

“Without the UKTI behind us, we wouldn’t have had the confidence to cope with the fast growth we’re experiencing.

“It’s very comforting to know we have the UKTI’s on-going support to guide us.”

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